FAQ / Further Information.

Click on any of the FAQ’s below to go straight to the answer.

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1. What Difference Does An Online Video Production Make?

Online video & website video presenters are some of the most powerful sales tools available on the web to the small business owner. Video presenters are popular for the simple reason that a professional talking head keeps people’s attention. Why? Well...people like people. A professional website video presenter is about as close as you can get to a one-on-one conversation with a potential customer without actually talking to them. To cut to the point – a well constructed website video that is sharp and well-focussed will improve the number of people getting in touch with you along with those interested in buying from you.

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2. What Uses Are There For An Online Video Production?
   1. Online Promotions - If your website is promoting a product or service - a budget web video is the ideal tool for delivering that information. You can use an online video to deliver the promotional idea, tell visitors where to navigate in order to buy or to find out more information.
   2. Pay Per Click (PPC) Campaigns – Website video will easily get your Pay Per Click / Search campaigns working much harder for you. When you drive internet traffic to a specific landing page your website video presenter will immediately welcome the visitors and provide them with the information relating to their search journey.
   3. Direct Response Activities – Website Video is the perfect tool for Direct Response. A Web Video Production can immediately develop a personal relationship with the website visitor. Online videos can then go on to further promote products and services.
   4. Customer Service Videos – Some of our customers have used internet video to point out important facts or information. This is so the visitors can get up to date on their products or services. Customer service videos are invaluable when it comes to putting your services onto the web and out of the call centre!
   5. Product Demonstrations – If you have a product or service that needs some explanation, a creative video production will go a long way to cutting the cost of a call centre. You can easily provide tutorials and answers to technical ideas in a simple, digestible format. A big plus is interactive features such as ‘BUY NOW’ buttons inside the flash video.

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3. How Easy Is It To Write My Own Script?

Only you know your key messages off the top of your head. You know what is important and why? Writing a short, to the point script that comes over on the small screen is a skill that doesn’t often come so easily to all of us. So, we’ve created a short guide to writing your own script with example scripts that you can use, choose or borrow from. Click here to download the guide.

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4. What If I Can't Write My Script?

If you're having trouble writing your script just call us and we can help you write the perfect script. For a very competitive extra charge we will review your script, suggest a few changes and talk you through them so that you’re happy the final script will meet your objectives. Or, if you prefer, one of our professional script writers can do this for you. Again, our prices are very competitive.

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5. How Much Does An Online Video Presenter Cost?

We’ve provided a clear and transparent video pricing structure. So, whether you want 1 or 3 or even more videos you can quickly work out what the monthly cost will be.

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6. I Want More Than One Video. What Discounts Apply?

Our pricing page outlines the details of the discounts available when you order multiple website videos at the same time.

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7. How Long Will It Take For Me To Get My Finished Video Production?

Implementation times can vary – but from the moment we agree the script your internet video should be ready for implementation within 2-3 weeks. If there is any hold up or you need an absolute date for implementation we will discuss this through with you or your web team.

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8. What Size Will The Final Web Video Be?

We can make the website video any size you require. The final size of the video will usually depend on which page and where in your website you want it to appear. We will normally sort out these details in the ordering stage when one of our staff will be able to talk you through the various options.

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9. How Do I Choose The Right Presenter For My Website Business?

Choosing the right presenter is an important part of the process. Take a look through our presenters gallery where there should be someone there who will suit your business purposes. If you’re not sure, no problem, we’re always looking at new video presenters and may have someone else who we can agree would suit your website business.

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10. How Many Videos Do I Need?

You should consider placing a video on every high ranking web page where you get significant traffic and for pages about subjects that generate most of your frequently asked questions. Remember, the more videos you buy the cheaper they get.

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11. Will My Website Take Longer To Load For Visitors If I Have A Video Presenter?

In a nutshell, No. Our time tested professional implementation techniques ensure that all our web videos stream very quickly. We’re as fast as anyone on the internet – usually faster.

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12. What Is The Implementation Process?

We have a variety of professional implementation techniques which means your videos can be put in place on your website without any difficult technical work by your web team. The website video itself is hosted by us. In most cases we then supply you a line of html code which will look similar to this:

<iframe marginWidth=0 marginHeight=0 src="http://vids.budget-web-video-production.co.uk/your_company_folder/your_video.html" frameBorder=0 width=300 scrolling=no height=540> <a href="http://www.budget-web-video-production.co.uk" title="Website Video"></a></iframe>

This code is simply cut and pasted into your website in the place where you want the video to appear. This code calls the video from our servers where it plays in your site. Your website viewers will never experience any difference in the delivery of your online service.

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13. What Is Video Streaming?

Our dedicated video hosting services have 5 video streaming servers around the world that will host your final video production. This means that 5 versions of your video are available at any given time and will be streamed to the viewer from the nearest geographical location to ensure prompt and stable delivery.

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14. Why Have Your Videos Hosted?

Your website videos are in most cases delivered to your visitors as streaming media (FLV) flash files. All our video packages include hosting and streaming costs as well as our Business Hours support service. Your videos are served from our dedicated video-streaming servers. These servers are set up specifically to deliver video at the highest possible quality available for the end connection. Compare the speed our videos start working and compare to most other video based sites you see out there – even the BBC. In most cases our videos start playing immediately.

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15. Can I host the videos myself?

    Yes you can. It’s your choice. Some of our customers prefer to host themselves to take advantage of their existing hosting support arrangements and costs. There are three considerations you should take into account when choosing this option:

    1. Quality – our videos are served from dedicated video streaming servers. These servers enable the videos to play at the highest possible quality regardless of the end connection. Compare the speed our videos start working and compare to most other video based sites you see out there – even the BBC. You’ll see we stream video faster.
    2. Technical Implementation – the files we give you will need to be installed locally on your servers. If your web team know how to implement website videos then this shouldn’t be an issue for you. We strongly recommend you check with your web team about this.
    3. If you want to host your video yourself please be aware that a separate charging structure applies. The monthly pricing structure will not apply For more information about hosting videos yourself and the costs please use the contact form to get in touch or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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16. If I Choose To Host My Own Videos What File Formats Are Available?

We can supply your video in most formats out there. The 3 most popular are Quicktime (.mov), Windows Media Player (.wmv) and Flash files. Please let us know your requirements when ordering and we will tell you what is possible. You should also be aware that a separate charge for preparing files will be applied. For more information about these charges see our pricing page.

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17. Who Owns The Final Video Production?

This is your video and eventually you will own it. We hold ownership until the minimum terms of our contract with you have been met. If you buy the website video outright then we will make a copy available to you when we have received final payment. If you choose a monthly rental option then the minimum terms & conditions will apply.

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18. Will Everyone Be Able To See My Video?

Our videos are deployed using Adobe Flash Player. Flash player is the world's most widely used software platform. It is used by on over 98.8% of Internet-enabled computers and surpasses the installed base of other software platforms such as QuickTime, Windows Media, or Real Player.

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19. How Involved Do I Need To Be In The Production?

Generally speaking, not much! Once we have agreed the presenter, the scripts and details of the video we then leave you alone and get on with the job of producing your video. We keep you up to date with progress throughout the process. Sometimes essential details of the videos have to change, but we’ll always let you know what and why and discuss.